Because our items are custom-made, returns and exchanges are only accepted if the item is damaged, defective, or incorrect due to our error.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and information. We will arrange a replacement or refund.

Refunds or replacements will not be issued if an incorrect shipping address was provided at checkout.

Because every order is custom-made, we're not able to accept returns or exchanges for reasons like change of mind or incorrect spellings entered by the customer. Please check your personalization details carefully before confirming your order.

Questions about a return? Email contact@livinglydesigns.com or visit our Contact page.